1. Satellite Depot Operations

  • They are receiving centers of Tobacco haulage to Floors Markets.
  • Act as information centers to farmers in the rural areas.
  • Outlets of service deliveries like Hessian distribution.

2. Hessian Services

  • Offers a subsidized scheme to its members.
  • Collects Hessians from buyers on growers' behalf.
  • Replenishes ex-rated pieces and also buys for the scheme new pieces to meet growing numbers of voluntarily registered members.

Chinkhoma
Chinkhoma Hessian Scheme

3. Transportation Brokerage

  • Contracts transporters to haul its member's tobacco from satellite depots to various disginated auction floors at very competitive rates.
  • Ensures safety of its member's tobacco by contracting reputable transporters whose vehicles have valid licenses including insurance.

Click on this Link to see more about Tobacco Transportation.

Lilongwe
Lilongwe Auction Floors.

4. Customer Service

  • Grower query handling.

customer service
Kanengo Customer Services.

5. Tobacco Marketing and Production Promotions

  • Participates at the ITGA which TAMA is a founding member to promote Malawi Tobacco.
  • Undertakes promotion tours to market the Malawi tobacco.
  • Through its extension wing, ARET provides extension services to its members.

6. Policy Lobbying & Advocacy

  • Represents growers at various Boards in the Industry.
  • Involves the farmers to participate in policy formulation through its interactive area meetings where all industry players interact.
  • Has a Board of Directors “Executives” who govern and safeguard interests of the Association.
7. Tobacco Sales Representation
  • Represents growers on the auction floors through its Tobacco Sales Representatives.
  • Bargains on behalf of growers on contract sales.

Tobacco Sales 
Tobacco sales representation. 



7. Tobacco Sales Representation

  • Represents growers on the auction floors through its Tobacco Sales Representatives.
  • Bargains on behalf of growers on contract sales.

Tobacco Sales 
Tobacco sales representation. 

8. Media & Mass Communication

  • Sponsors a radio program called "Mayi Wa Alimi A fodya M'Malawi" on MBC Radio 1 at 05:45PM every Thursdays and Zodiak Broadcasting Station at 05:45PM on Fridays fortnightly.
  • Publishes quarterly Newsletters and annual Magazine to inform and update growers about the industry developments.
  • Authors a Malawi Tobacco report on quarterly basis in an international Journal called Tobacco Courier for the International Tobacco Growers' Association ITGA.
  • Conducts area meetings to address and get feedback from growers on operational, administrative and policy issues.
  • Conducts Council meetings quarterly to have issues from its Councillors representing growers from its 23 wards across the Country.

9. Extension Services

Tama through its technical wing, ARET, offers extension services to its members. The wing also does research and has an education institution called Mwimba College of Agriculture based in Kasungu.
Tama has a section in which there are Business Officers across the country who carry out extension service duties.

INNOVATIVE SERVICES

1. Contract Marketing

TAMA acts as a link between leaf merchants and growers. It therefore ensures that the signed contracts are discharged by all parties in a fairest manner.

2. Tobacco Rehandling

  • TAMA established a rehandling company that is fully fledged to assist its members in mitigating the problems they used to face in as far as rehandling is concerned. The rates at this company are very competitive and the operations are very effective.
  • Some of the grading centres which are fully operational are:Mchezi Grading Centre in Lilongwe, Chinkhoma Grading Centre in Kasungu, Mzuzu Grading Centre in Luwinga (Mzuzu) and Limbe Grading Centre in Blantyre.

Mchezi 
TAMA rehandling company and satellite Depot(Mchezi) 

3. Rural and Electronic Banking

TAMA partnered with First Merchant Bank (FMB), Farmers World and AGORA to come up with Makwacha Card. The card is used to access sales and proceeds in Farmers World and AGORA shops that are rural based. The card is also used as an Identity.

4. Cooperatives

5. Value Addition

TAMA partnered with off shore investors to come up with a leaf buying and processing company called Premium TAMA Tobacco Limited and Kanengo Tobacco Processers Limited(KTPL) respectively. The company will in future process TAMA members' tobacco for direct export as part of value addition.